{"id":17,"date":"2023-03-21T01:56:23","date_gmt":"2023-03-21T01:56:23","guid":{"rendered":"https:\/\/pinkmate.vn\/?page_id=17"},"modified":"2023-03-21T03:27:04","modified_gmt":"2023-03-21T03:27:04","slug":"huong-dan-doi-tra-hang","status":"publish","type":"page","link":"https:\/\/pinkmate.vn\/en\/huong-dan-doi-tra-hang\/","title":{"rendered":"H\u01b0\u1edbng d\u1eabn \u0111\u1ed5i tr\u1ea3 h\u00e0ng"},"content":{"rendered":"<p><i><span style=\"font-weight: 400;\">N\u1ed9i dung ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3<\/span><\/i><\/p>\n<p><b>1. Cam k\u1ebft:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c \u0111\u1ed5i ho\u1eb7c tr\u1ea3 s\u1ea3n ph\u1ea9m trong v\u00f2ng 7 ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y nh\u1eadn \u0111\u01b0\u1ee3c s\u1ea3n ph\u1ea9m.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">B\u1ea5t k\u1ef3 s\u1ea3n ph\u1ea9m n\u00e0o \u0111\u1eb7t mua t\u1ea1i Pinkmate ( c\u1ea3 online v\u00e0 c\u1eeda h\u00e0ng )<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tr\u01b0\u1eddng h\u1ee3p \u0111\u1ed5i, kh\u00e1ch h\u00e0ng s\u1ebd ch\u1ecbu chi ph\u00ed v\u1eadn chuy\u1ec3n ch\u1ec9 v\u1edbi 25.000 VN\u0110 v\u00e0 Pinkmate s\u1ebd giao l\u1ea1i h\u00e0ng mi\u1ec5n ph\u00ed cho Kh\u00e1ch h\u00e0ng.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tr\u01b0\u1eddng h\u1ee3p tr\u1ea3, Pinkmate s\u1ebd ho\u00e0n l\u1ea1i ti\u1ec1n h\u00e0ng (kh\u00f4ng bao g\u1ed3m ti\u1ec1n ph\u00ed v\u1eadn chuy\u1ec3n n\u1ebfu c\u00f3) cho kh\u00e1ch trong v\u00f2ng 24h qua T\u00c0I KHO\u1ea2N NG\u00c2N H\u00c0NG c\u1ee7a kh\u00e1ch (kh\u00f4ng t\u00ednh Th\u1ee9 7, CN v\u00e0 ng\u00e0y l\u1ec5).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0110\u1ed4NG TH\u1edcI Pinkmate s\u1ebd T\u1ef0 THU H\u00c0NG TR\u1ea2 V\u1ec0 (ph\u00ed ship s\u1ebd tr\u1eeb v\u00e0o ti\u1ec1n \u0111\u01a1n h\u00e0ng)<\/span><\/li>\n<\/ul>\n<p><b>2. C\u00e1c \u0111i\u1ec1u kho\u1ea3n v\u00e0 \u0111i\u1ec1u ki\u1ec7n \u00e1p d\u1ee5ng:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">S\u1ea3n ph\u1ea9m \u0110\u1ed4I SIZE\/\u0110\u1ed4I M\u1eaaU c\u1ea7n gi\u1eef l\u1ea1i tem m\u00e1c.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">S\u1ea3n ph\u1ea9m b\u1ecb L\u1ed6I (\u0111\u01b0\u1eddng ch\u1ec9, ra m\u00e0u, m\u1ecdi v\u1ea5n \u0111\u1ec1 thu\u1ed9c v\u1ec1 s\u1ea3n ph\u1ea9m) Pinkmate s\u1ebd ch\u1ecbu 100% ph\u00ed giao h\u00e0ng<\/span><\/li>\n<\/ul>\n<p><i><span style=\"font-weight: 400;\">Thao t\u00e1c \u0111\u1ed5i tr\u1ea3 s\u1ea3n ph\u1ea9m<\/span><\/i><\/p>\n<p><b>1. Ch\u1ec9 v\u1edbi 3 thao t\u00e1c \u0111\u01a1n gi\u1ea3n<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">B\u01b0\u1edbc 1: Li\u00ean h\u1ec7 Pinkmate<\/span>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">C\u00e1ch 1: Chat Zalo tr\u1ef1c ti\u1ebfp v\u1edbi nh\u00e2n vi\u00ean h\u1ed7 tr\u1ee3<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">C\u00e1ch 2: Li\u00ean h\u1ec7 hotline: (+84) 961 924 300<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">B\u01b0\u1edbc 2: Nh\u1eadn cu\u1ed9c g\u1ecdi x\u00e1c nh\u1eadn t\u1eeb Pinkmate v\u1ec1 s\u1ea3n ph\u1ea9m v\u00e0 th\u1eddi gian nh\u1eadn h\u00e0ng.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">B\u01b0\u1edbc 3: Ngay khi x\u00e1c nh\u1eadn ch\u00fang t\u00f4i s\u1ebd g\u1eedi b\u1ea1n \u0111\u01a1n h\u00e0ng m\u1edbi (ho\u1eb7c l\u1ea5y \u0111\u01a1n h\u00e0ng v\u1ec1), b\u1ea1n ch\u1ec9 c\u1ea7n g\u1eedi h\u00e0ng c\u1ea7n \u0111\u1ed5i\/tr\u1ea3 cho shipper l\u00e0 \u0111\u01b0\u1ee3c.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">L\u01b0u \u00fd \u0111\u1ed5i\/tr\u1ea3 s\u1ea3n ph\u1ea9m<\/span>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">C\u1ea7n \u0111\u1ea9y \u0111\u1ee7 tem\/tag s\u1ea3n ph\u1ea9m<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Ch\u01b0a qua c\u00e1c b\u01b0\u1edbc thay \u0111\u1ed5i v\u1eadt l\u00fd nh\u01b0 gi\u1eb7t, \u1ee7i,\u2026<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">\u0110\u1ed1i v\u1edbi vi\u1ec7c tr\u1ea3 h\u00e0ng: Ch\u00fang t\u00f4i s\u1ebd ho\u00e0n l\u1ea1i s\u1ed1 ti\u1ec1n h\u00e0ng (sau khi \u0111\u00e3 tr\u1eeb 25.000 VN\u0110 ph\u00ed ship h\u00e0ng) v\u00e0o t\u00e0i kho\u1ea3n m\u00e0 b\u1ea1n cung c\u1ea5p t\u1ed1i \u0111a trong 24h l\u00e0m vi\u1ec7c (kh\u00f4ng t\u00ednh th\u1ee9 7 &amp; Ch\u1ee7 Nh\u1eadt) sau khi y\u00eau c\u1ea7u ho\u00e0n ti\u1ec1n \u0111\u01b0\u1ee3c CSKH x\u00e1c nh\u1eadn.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><b>2. Th\u00f4ng tin b\u1ed5 sung<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Pinkmate h\u1ed7 tr\u1ee3 \u0111\u1ed5i t\u1ed1i \u0111a 5 l\u1ea7n\/1 kh\u00e1ch h\u00e0ng.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Pinkmate c\u00f3 quy\u1ec1n quy\u1ebft \u0111\u1ecbnh d\u1eebng vi\u1ec7c h\u1ed7 tr\u1ee3 \u0111\u1ed5i tr\u1ea3 v\u00e0 tr\u1ea3 l\u1ea1i ti\u1ec1n cho kh\u00e1ch h\u00e0ng n\u1ebfu ph\u00e1t hi\u1ec7n kh\u00e1ch h\u00e0ng s\u1eed d\u1ee5ng ch\u00ednh s\u00e1ch \u0111\u1ec3 tr\u1ee5c l\u1ee3i (nh\u01b0 vi\u1ec7c \u0111\u1ed5i qu\u00e1 nhi\u1ec1u l\u1ea7n).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">V\u1edbi c\u00e1c \u0111\u01a1n h\u00e0ng t\u1eeb k\u00eanh th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eeb nh\u01b0 Shopee, Lazada, Tiki, Tiktok Shop th\u00ec s\u1ebd \u00e1p d\u1ee5ng ch\u00ednh s\u00e1ch tr\u1ea3 h\u00e0ng c\u1ee7a t\u1eebng k\u00eanh. Tuy nhi\u00ean, tr\u01b0\u1eddng h\u1ee3p qu\u00e1 th\u1eddi gian tr\u1ea3 h\u00e0ng c\u1ee7a k\u00eanh TM\u0110T s\u1ebd \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng ch\u00ednh s\u00e1ch tr\u1ea3 h\u00e0ng c\u1ee7a Pinkmate, kh\u00e1ch h\u00e0ng li\u00ean h\u1ec7 \u0111\u1ed5i\/tr\u1ea3 nh\u01b0 qui tr\u00ecnh \u1edf 3 thao t\u00e1c \u0111\u01a1n gi\u1ea3n.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">B\u1ea1n ch\u00ednh l\u00e0 m\u1ed1i quan t\u00e2m c\u1ee7a ch\u00fang t\u00f4i, v\u00e0 ch\u00fang t\u00f4i tin t\u01b0\u1edfng v\u00e0o s\u1ea3n ph\u1ea9m b\u1ea1n nh\u1eadn \u0111\u01b0\u1ee3c \u0111\u00edch th\u1ef1c l\u00e0 nh\u1eefng g\u00ec b\u1ea1n c\u1ea7n. Trong tr\u01b0\u1eddng h\u1ee3p b\u1ea1n cho r\u1eb1ng m\u1eb7t h\u00e0ng \u0111\u00e3 \u0111\u01b0\u1ee3c g\u1eedi \u0111i c\u00f3 b\u1ea5t k\u1ef3 l\u1ed7i n\u00e0o thu\u1ed9c v\u1ec1 Pinkmate, ho\u1eb7c n\u1ebfu b\u1ecb h\u01b0 h\u1ea1i trong qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n, ch\u00fang t\u00f4i r\u1ea5t s\u1eb5n l\u00f2ng \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 b\u1ea1n. Vui l\u00f2ng th\u00f4ng b\u00e1o cho ch\u00fang t\u00f4i v\u1ec1 h\u00e0ng l\u1ed7i trong v\u00f2ng 24 gi\u1edd k\u1ec3 t\u1eeb l\u00fac nh\u1eadn h\u00e0ng. \u0110\u1eebng ng\u1ea7n ng\u1ea1i li\u00ean h\u1ec7 v\u1edbi ch\u00fang t\u00f4i qua Hotline: (+84) 961 924 300 ho\u1eb7c <a href=\"mailto:pinkteam@bcnv.org.vn\">pinkteam@bcnv.org.vn<\/a> \u0111\u1ec3 \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 t\u1ed1t nh\u1ea5t.<\/span><\/p>","protected":false},"excerpt":{"rendered":"<p>N\u1ed9i dung ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 1. Cam k\u1ebft: Kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c \u0111\u1ed5i ho\u1eb7c tr\u1ea3 s\u1ea3n ph\u1ea9m trong v\u00f2ng 7 ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y nh\u1eadn \u0111\u01b0\u1ee3c s\u1ea3n ph\u1ea9m. B\u1ea5t k\u1ef3 s\u1ea3n ph\u1ea9m n\u00e0o \u0111\u1eb7t mua t\u1ea1i Pinkmate ( c\u1ea3 online v\u00e0 c\u1eeda h\u00e0ng ) Tr\u01b0\u1eddng h\u1ee3p \u0111\u1ed5i, kh\u00e1ch h\u00e0ng s\u1ebd ch\u1ecbu chi ph\u00ed v\u1eadn chuy\u1ec3n [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-17","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/pinkmate.vn\/en\/wp-json\/wp\/v2\/pages\/17","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pinkmate.vn\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pinkmate.vn\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pinkmate.vn\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pinkmate.vn\/en\/wp-json\/wp\/v2\/comments?post=17"}],"version-history":[{"count":4,"href":"https:\/\/pinkmate.vn\/en\/wp-json\/wp\/v2\/pages\/17\/revisions"}],"predecessor-version":[{"id":1303,"href":"https:\/\/pinkmate.vn\/en\/wp-json\/wp\/v2\/pages\/17\/revisions\/1303"}],"wp:attachment":[{"href":"https:\/\/pinkmate.vn\/en\/wp-json\/wp\/v2\/media?parent=17"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}